Council of Supply Chain Management Professionals (CSCMP) Practice Exam 2026 - Free CSCMP Practice Questions and Study Guide

Question: 1 / 400

Which of the following is NOT one of the eight key processes of the Global Supply Chain Forum (GSCF) Model?

Customer relationship management

Returns management

Production scheduling

The Global Supply Chain Forum (GSCF) Model identifies eight key processes essential for effective supply chain management, focusing on collaboration and integration between different entities in the supply chain. Among these processes, customer relationship management, returns management, and supplier relationship management are explicitly defined as critical components for managing interactions and relationships along the supply chain.

Production scheduling, while vital for the operational efficiency of any manufacturing process, is not categorized as one of the eight core processes outlined in the GSCF Model. Instead, it can be considered a task that falls under broader categories such as operations management or production planning. The GSCF Model emphasizes processes that enhance communication and collaboration between suppliers and customers, facilitating the overall flow of goods and information. Thus, production scheduling does not align with the specific focus of the GSCF Model's primary processes.

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Supplier relationship management

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