Council of Supply Chain Management Professionals (CSCMP) Practice Exam 2026 - Free CSCMP Practice Questions and Study Guide

Question: 1 / 400

What role do influencers play in consumer behavior on social media?

They purchase products directly from companies

They shape public opinion through reviews and recommendations

Influencers play a significant role in shaping consumer behavior on social media primarily through their ability to impact public opinion. Their reviews and recommendations resonate with followers, who often view influencers as authentic voices that can help them make informed purchasing decisions. Influencers typically have established credibility within specific niches, whether it be beauty, fashion, technology, or any other interest area. This credibility allows them to effectively engage their audience and create a sense of trust, encouraging consumers to consider or adopt the products or services they endorse.

Their influence is amplified by the interactive nature of social media, where followers can see real-time feedback and experiences shared by influencers. This engagement fosters a community around the products, enhancing the likelihood of consumer action based on the influencer’s posts. Consequently, influencers can drive engagement, increase brand awareness, and ultimately affect purchasing decisions through their persuasive communication, emphasizing the importance of their role in the consumer behavior landscape on social media platforms.

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They manage supply chains for companies

They govern the dominant design of products

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